Operations and Operational Excellence

Excellence in Business Implement​ation

Designing Business and Operational Models

We help organizations make a transformative change in their operations, transitioning from conventional approaches to adopting the finest international practices within their domain. This involves refining the operational model and optimizing the governance of services, work procedures, HR management, and processes of organization and communication between different departments.

Business Process Engineering

This is a foundational pillar for ensuring business quality and institutional excellence for organizations of all kinds. This system is characterized by any combination of modeling, automation, implementation, measurement, improvement, and control of business flow. It further aligns with the organization’s goals, employees, customers, and both its internal and outside partners.

Establishing and Operating Centers of Institutional Excellence

It serves as a hub, bringing together multiple offices or teams of different specialties into a single location tailored to the organization’s requirements. This center offers research and support, aiming to provide the best value and performance for the entire organization.

Governance, Risk, and Compliance (GRC)

We provide end-to-end insight on the progress of business initiatives within transformation programs, as well as assessing the degree of advancement toward strategic objectives. This is achieved by deploying a skilled team to oversee program management and governance, ensuring diligent follow-up on implementation over a period spanning 3 to 5 years. Additionally, the service includes implementing an organizational structure at the levels of the program, models, processes, roles and responsibilities matrix, and more.

Business Continuity and Disaster Recovery (BCDR)

Establishing an entity for reviewing strategic plans and programs of the facility. It includes the preparation of reports, ongoing assessment of strategic and operational performance indicators, setting goals, and the review of results through continuous operational monitoring. We also employ current and future data analyses, enabling decision-makers to identify areas of weakness and define the best development strategy.

​​​​​​​​