Freedom of Information

What Does Freedom of Information Mean?

It is a set of provisions and procedures that regulate an individual’s right to access public information to promote the principles of transparency and trust. elm seeks to contribute to building an ambitious nation by empowering individuals through the information it provides, enabling them to make well-informed decisions.

Key Principles of Freedom of Information

Transparency The right to access information related to the company’s activities to enhance transparency.
Equality Treating all applicants equally and without discrimination.
Public Information as Default Every individual has the right to access public information. Requests for information do not include protected information, such as (but not limited to):
- Data classified under any level of confidentiality or secret
- Security or military information
- Information that may harm national security or higher interests
- Sensitive commercial or industrial information
- Any information protected under the Personal Data Protection Law or Intellectual Property regulations
- Financial statements data that have not yet been disclosed

Frequently Asked Questions

It refers to non-protected public information owned by Elm, which any individual has the right to request and access.

Any individual—citizen or resident—may submit a request to access public information.

Yes, such as:

Security and military information.
Personal data.
Sensitive commercial information.
Any information protected under the Personal Data Protection Law or other regulations.
Financial statements data that have not yet been disclosed.

Requests are submitted by completing the “Information Access Request” form available at the bottom of the page.

The duration varies depending on the request type but typically ranges between 10 to 20 business days.

Yes, if the information is protected, it affects national security, or violates applicable regulations.

If access to information is denied, the applicant will be notified. The response will include:

Whether the request was fully or partially rejected.
The reasons for rejection, when possible.

Yes. Depending on the nature of the request, fees may be applied for requests that require effort to prepare or processing.

At elm, we provide information to enhance transparency

You can submit your freedom of information request online. We will process your application reliably and efficiently, following our official disclosure policies.