The business centers framework provides optimal solutions for service entities that interact directly with the public. It aims to achieve high efficiency across all stages of the customer journey.
Delivering operational solutions through the development and operation of centralized service channels, ensuring excellence and quality in the services provided.
Transforming centralized services into mobile services supported by a digital operational model, making it easier for beneficiaries to access services based on their preferred time and location.
Studying the complex and intertwined customer journey and transforming it into a seamless experience, free from complications, enriched with value-added services for the customer.